10 Reasons why you should use a Travel Agent

When I am my weekly networking event with BNI Meridies I often tell them why its so important to book with a travel agent rather than try to do it themselves. I also remember a story from one of my clients from when I sent them their holiday quotation and her colleague asked what it was and when she told her it was a holiday proposal from her Travel Agent her colleague replied, "Oh do they still exist"!
So I have some up with 10 Reasons as to why they should use us as a travel agent compared to using the internet, strangely not more than 5 minutes before I had been reading an article from a USA agent, who had the same debate with a client.
Security - Travel by Lesley is a trading company under Your Holiday Booking are bonded and licensed so you have peace of mind that no matter what happens, from flight cancellations to ash clouds, your holiday is secure. This can be priceless and ensures you can relax put your feet up before you even reach the airport.
You've googled ‘holidays in Las Vegas’ or ‘honeymoons in Barbados’ (or wherever you fancy) online and you’ve come up with thousands of results.... Need a little help editing those choices? Even when you ask friends and family you'll still spend hours reading every online review plus why do you really want to stay in the same hotel they have!
One of the best reasons to book with a travel agent is our in-depth knowledge of destinations, airlines and resorts. I have been in the business for almost 30 years and also worked abroad as a holiday rep for 10 years, that is the kind of experience you don't get on the internet. So, in the end a travel agent will save you an enormous amount of precious time as we have already done the research for you.
Knowledge
We spend a lot of time visiting destinations/resort/hotels so in a way we have been there, done that and bought the t-shirt. We will often know the best rooms to chose in these properties, the best resorts for you, what you can see and do in these destinations and what holiday will suit your budget, whether you are looking for a 5* resort or a 5* Resort with a 2* price - we can help!
Value for money
Some of my clients think that they can package the holiday up themselves and occasionally this may be true however, we can offer value for money. As a Travel agent we have access to some of the best deal around. “We offer the very best value for money. This is not necessarily the cheapest but we do have access to special hotel rates and flights.
Stress-free holidays
When you book your holiday on an online site you are on your own.. the chances of you even finding a telephone number to call them is hard enough to find. Travel by Lesley is contactable each step of the way, for queries or travel concerns before, during and after your trip. This takes all the stress and responsibility away from the holiday-maker so you can enjoy your holiday.
Travel Offers
Travel Agents make sure you get the best offers. Being part of Your Holiday Booking and Mid-counties Co-op we have access to trade only sites that offer the best rates for all the products such as IT flights, transfers, attraction tickets and much more.
No hidden charges
People often ask me how much I charge to book their holiday, the truth is I don't charge, we get paid a from the tour operator, so the holiday costs you exactly the same as you would get it direct from them. We also go the extra mile, by booking seats, checking you in etc, some airlines would charge you for that at the airport.
Help!
You will only know how good an agent is if something goes wrong.. a travel agent can save the day for you as they are there to help in an emergency. Something unforeseen can happen at any time and this is when a travel agent is worth their weight in gold. If you get to your hotel to find there is no reservation, who do you call? You have access to a 24 hour mobile number that can be called. It’s my number!
Flexibility
Travel agents know how busy their clients are so they always aim to be flexible and easy to work with in every way. I can deal with you online, on the phone, at a local show or even at your place of work. I am often available in the evenings when my clients need me most and have been known to do a booking for a client at 10pm!
Relationship
Travel Agents take their time to get to know you as a person, building a long-lasting relationship. I take the time to find out what you want from a holiday, where you have been before and what your needs are. Overtime I get to know what you like and don't like which really helps me create your dream holiday and keep you up to date on any deals I think you will like. A travel agent always has the holiday-maker’s best interests at heart.
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